How to Save Mankind

by Ian Rosenwach on 8.28.2014

“press 1 for billing.”

“press 2 for technical help.”

“press 3 for sales.”

“press 6 to speak to an operator.”

Stop the madness. Someone, please, make a touchscreen, smartphone-focused customer service app. It would look like this –

PhoneUI

You get the idea.

Why do people have to wait to hear what option each # on the keypad translates to?

People have better ways to spend a few minutes than needlessly wait to be told something by a machine. With all the time that this would save, this might just save humanity!

  • This is such a good idea! And beautiful in it’s simplicity!

  • Ian

    Thank you Jessy!

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