June 4, 2010
In “How the Web Was Won”, Paul Andrews writes about Microsoft circa 1991-1995, as it was becoming clear that Internet connectivity was going to change the way people use computers.
Andrews’ angle is that Bill Gates and Microsoft were successful in making Microsoft more of an Internet-focused company. I think the jury is still out on [...]
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May 17, 2010
A recent article on TechCrunch about Digg and the role of “fanatical users” brings up the issue of customer responsiveness and product strategy. Arrington thinks that Digg, and specifically Kevin Rose, are captives to their hardcore users and in doing so have sacrificed larger markets. He compares Digg to Facebook, who he admires for sticking [...]
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